Privacy Policy

TCR – The Court Room (“TCR”, “we,” “our,” or “us”) is committed to safeguarding your privacy and maintaining the confidentiality of your personal data. This Privacy Policy outlines in detail the principles and procedures governing the collection, processing, storage, use, disclosure, transfer, and protection of your information when you access or use our website www.tcredu.com, mobile applications, physical centres, or any other services provided by us (collectively, the “Services”).

By using our Services, you acknowledge and consent to the practices described herein. If you do not agree, please refrain from accessing or using the Services.

Interpretation and Definitions

In this Privacy Policy, unless the context otherwise requires, words importing the singular shall include the plural and vice versa; words denoting any gender shall include all genders; and references to persons shall include individuals, bodies corporate, associations, and partnerships.

Account: A unique account created to enable you to access our Services.
Personal Data: Any information relating to an identified or identifiable natural person.
Usage Data: Data automatically collected, either generated by use of the Services or from the infrastructure itself.
Cookies: Small text files stored on your device that assist in enhancing the functionality and usability of the Services.
User or You: The individual or legal entity using or accessing the Services.

Collecting and Using Your Personal Data

We collect both personal and non-personal data directly from you and automatically when you use our Services. This may include:

Personal Data: Full name, date of birth, gender, contact information (email, phone number, postal address), educational qualifications, examination details, payment and billing information, login credentials.
Sensitive Personal Data: In certain cases, we may collect sensitive data, such as health-related information to provide special accommodations, and such collection shall always be based on your explicit consent.
Usage Data: Information such as IP address, browser type, device information, operating system, pages visited, time and date of visit, and other diagnostic data.

We collect and use this data to:

Provide and operate the Services.
Register and manage your Account.
Process transactions securely.
Communicate schedules, results, updates, and promotional offers.
Improve the quality, functionality, and security of our Services.
Fulfill statutory and regulatory requirements.

Tracking Technologies and Cookies

We use cookies and similar technologies to enhance your user experience, maintain session integrity, remember your preferences, analyze site traffic, and deliver targeted advertising. You may configure your browser to refuse cookies; however, doing so may impair certain features of the Services.

Use of Your Personal Data

We process your Personal Data lawfully and fairly under the following grounds:

Based on your consent.
For performance of a contractual obligation.
Compliance with applicable legal obligations.
Pursuit of our legitimate interests, provided such interests do not override your fundamental rights and freedoms.

Additionally, your data may be used to resolve disputes, enforce our policies, and prevent fraud or misuse of the Services.

Retention of Your Personal Data

We will retain your Personal Data only as long as is necessary to fulfill the purposes stated herein or as required under applicable laws. After this period, we shall securely delete or anonymize such data.

Transfer of Your Personal Data

Your Personal Data may be stored, processed, or transferred to locations outside your jurisdiction. Such transfers shall be carried out in compliance with applicable laws and subject to appropriate contractual and technical safeguards to ensure data protection.

Deletion of Your Personal Data

You may request the deletion of your Personal Data at any time by contacting us. We will process such requests in accordance with applicable law, subject to any legal obligations requiring us to retain the data for a prescribed period.

Disclosure of Your Personal Data

We do not sell or rent your Personal Data to any third parties. However, we may disclose your data:

To trusted service providers engaged to deliver our Services, under confidentiality agreements.
To law enforcement, regulatory, or government authorities if required by law or legal process.
To third parties in the event of a merger, acquisition, or restructuring of our business, subject to contractual safeguards.

Security of Your Personal Data

We implement robust technical and organizational measures to protect your Personal Data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. Despite our efforts, no method of transmission over the Internet or method of storage is fully secure, and we cannot guarantee absolute security.

Children’s Privacy

Our Services are not intended for children under the age of 13 without verifiable parental consent. We do not knowingly collect Personal Data from children under 13. If we become aware that such data has been collected without parental consent, we will take steps to delete it promptly.

Links to Other Websites

Our Services may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of these external sites. We encourage you to review the privacy policies of any such third-party websites you visit.

Changes to This Privacy Policy

We reserve the right to revise or update this Privacy Policy periodically to reflect changes in legal requirements, our practices, or the Services. Any changes shall be effective from the date of publication on this page. We encourage you to review this Policy periodically.

Grievance Officer

In accordance with the Information Technology Act, 2000 and relevant rules, the contact details of our designated Grievance Officer are as follows:

Email: thecourtroom03@gmail.com
Phone: +91-92207-61399
Address: The Court Room, D223/1, Street No. 5, New Delhi, Delhi 110092